2021-06-25. Support. Finding an FAQ
FAQ#7 Topic: Finding My FAQ
Q: I am unable to locate this information on the FAQ link or in Cosmic Insights?
A: Thank you for your question. Please follow the following steps.
- Click on the “Cosmic Insights” button
- Click on the ‘discovery’ icon.
- On the FAQ Search Menu screen
- Select the FAQ Group dropdown and select the OFW-FAQ option as shown.
- In the search text, field enter a search text, your FAQ# or your email address used for the question submission as shown.
- Then click on the SUBMIT button to retrieve your document.
- The results of your search will display, after which, you may click on the document itself to read.
We hope this helps in your understanding.